FastCustomer: Fast customer service 3.0.2

Top 10 Smart-phone App of 2011 - TIME Magazine

Are you tired of waiting on hold for customer service? Look no further!

With just one tap, our app effortlessly navigates through phone trees and directly connects you to the department you need, such as tech support or billing. No more wasting time on hold!

Our app has been featured on major news outlets like NBC, CBS, ABCNews, NYT, WIRED Magazine, and The Washington Post. For more information, visit our press page here.

We have partnered with over 3,000 companies in the U.S. and Canada. Some examples include TelCos such as AT&T, Verizon, Comcast, and DirecTV, banks like Chase, Bank of America, and Wells Fargo, airlines like United, US Air, Southwest, and Virgin, credit cards like VISA, AMEX, and Mastercard, and retailers such as Apple, Amazon, Best Buy, and Zappo's.

But that's not all! We work with many more companies to ensure you have a hassle-free customer service experience.

We are dedicated to the satisfaction of our users. Here's what some of them have to say:

"Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012

"I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012

"GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011

Here's how our app works:

1. Choose the company you want to contact and select the desired department, such as "Billing".
2. Tap "Have Someone Call Me" and that's it! Go about your day; your phone will ring when the next available agent is ready to assist you.

If you encounter any issues with our app, please let us know! We strive for perfection and value your feedback. Contact us at [email protected].

If you prefer to reach out to us through social media, here are our handles:

• Twitter: @fastcustomer
• Facebook: /fastcustomer

For more information about our app, visit our website fastcustomer.com.